Plans to utilize a collection agency to get back more than $80,000 in outstanding debt from families drew mixed reviews from the Shawano School Board.
The board voted 5-3 on Feb. 12 to hire the Waukesha County Collection Division to attempt to collect five years worth of food service, technology and other fees from families. According to finance consultant Cory Kaisler, the district has tried and failed to get the families to pay the district back, and customers of a collection agency have a 25-50% successful collections rate.